IT Service Catalogue

Comprehensive list of IT services offered by Qatar Cool 

AI Service and Tools

Consist of various tools that aid in automation, data analysis, and assistance to enhance productivity, decision-making, and efficiency across various business function

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SARA Chatbot 

SARA is an AI-powered chatbot designed to assist with inquiries, streamline workflows, and support decision-making. By providing quick, accurate responses and facilitating smooth communication, SARA enhances efficiency across various tasks and functions.

Department Owner:  Admin & Support Services - IT​ 

Owner Name: Aysha AlShriem 
Email: aalshriem@qatarcool.com

Escalation Contact: Hassan Raza
Phone: +974 4406 0051
Email: hraza@qatarcool.com

Scribe SOP 

Scribe SOP Tool is a software platform designed to help  create, manage, and maintain Standard Operating Procedures (SOPs). It simplifies the process of documenting workflows, ensuring consistency, compliance, and efficiency in organizational operations by providing easy access and collaboration features.

Department Owner:  Admin & Support Services - IT​ 

Owner Name: Aysha AlShriem 
Email: aalshriem@qatarcool.com

Escalation Contact: Aynul Rafi
Phone: +974 4406 0053
Email: arafi@qatarcool.com

Fireflies MoM

Fireflies is an AI tool that transcribes and analyse meetings, providing searchable notes and actionable insights to enhance collaboration and productivity.

Department Owner:  Admin & Support Services - IT​ 

Owner Name: Aysha AlShriem 
Email: aalshriem@qatarcool.com

Escalation Contact: Aynul Rafi
Phone: +974 4406 0053
Email: arafi@qatarcool.com