IT Service Catalogue

Comprehensive list of IT services offered by Qatar Cool 

Teaching and Learning Service

Access courses, workshops and resources assigned by the organization.  

BaCK
IT Security Training - KnowBe4

Promoting security awareness and providing employee training for safeguarding the organization's digital assets. This includes educating employees about cyber threats, communicating security policies, regular updates, simulated exercises, incident response, compliance, security tools, data protection, crisis communication, and reporting mechanisms.

Department Owner: Admin & Support Services - IT​ 

Owner Name: Khalid Nabeel Alkuwari
Email: kalkuwari@qatarcool.com

Escalation Contact: Ibrahim Sedaqat
Phone: +974 4496 0510
Email: isedaqat@qatarcool.com

E-Learning Platform

Online learning platform utilized by HR to provide interactive courses, real-time assessments, and progress tracking for the employees

Department Owner: Admin & Support Services - IT​ 

Owner Name: Khalid Nabeel Alkuwari
Email: kalkuwari@qatarcool.com

Escalation Contact: ​Sara Al-Majid
Phone: +974 4406 0047
Email: salmajid@qatarcool.com