Automated meter reading system that enhances utility management by remotely collecting consumption data from meters, enhancing accuracy, reducing manual readings, and enabling resource tracking.

Department Owner: Finance - Commercial & Development

Owner Name: Assad Khan
Email: akhan@qatarcool.com

Escalation Contact: Jerwin Castillo
Phone: +974 4406 0082
Email: jcastillo@qatarcool.com  

A cloud-based integrated solution for managing HR processes, including payroll, employee development, and workforce planning.

Department Owner: Admin & Support Services - HR

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com
           
Escalation Contact: Waleed El Berry
Phone: ​​+974 4496 0573
Email: wberry@qatarcool.com

A comprehensive financial management software suite that streamlines accounting, reporting, and financial planning for businesses. It integrates various financial processes and provides real-time insights for informed decision-making.

Department Owner: Finance - Commercial & Development

Owner Name: Assad Khan
Email: akhan@qatarcool.com

Escalation Contact: ​​Maria Celeman
Phone: +974 4496 0570
Email: mcelemen@qatarcool.com

This comprehensive visitor management system provides a seamless and secure process for registering, monitoring, and managing visitors. It includes features such as visitor check-in/check-out

Department Owner: Business Excellence

Owner Name: Christian Watson
Email: cwatson@qatarcool.com
 
Escalation Contact: ​​Ahmad Abd El Rahim
Phone: ​​​​​+974 4496 0532
Email: aelrahim@qatarcool.com

The incident reporting and alerting system streamlines the process of reporting incidents, sends immediate real-time alerts, consolidates data in a centralized manner, and automates workflows.

Department Owner: Admin & Support Services - External Communications

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com
 
Escalation Contact: ​​Joann Bruce
Phone: ​​+974 4496 0521
Email: jbruce@qatarcool.com

Streamlining the signing and acknowledgment process though the e-signature sytem, enabling efficiency and reducing paper.

Department Owner: Business Excellence Department

Owner Name: Christian Watson
Email: cwatson@qatarcool.com

Escalation Contact: ​Peter Mark Sotomango
Phone: ​​+974 55803716
Email: psotomango@qatarcool.com

Document template management software is a tool that streamlines content creation and maintain brand consistency across all communications. This software simplifies the process of generating documents, the software often includes version control and approval workflows, facilitating collaboration among team members

Department Owner: Admin & Support Services - External Communications​ 

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com

Escalation Contact: ​Joann Bruce
Phone: +974 4496 0507
Email: jbruce@qatarcool.com

Tracks and manages employee attendance, simplifying workforce management and ensuring accurate attendance records for payroll, compliance, and scheduling purposes.

Department Owner: Admin & Support Services - HR​ 

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com

Escalation Contact: Waleed El Berry
Phone: +974 5571 6264
Email: wberry@qatarcool.com

Functioning as a digital cornerstone for the enhancement of document management and transaction processes, it provides a comprehensive set of tools that empower users to securely create, manage, and store electronic signatures for documents.

Department Owner: Admin & Support Services - External Communications​ 

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com

Escalation Contact: ​Joann Bruce
Phone: +974 4496 0521
Email: jbruce@qatarcool.com

Maximo Asset Management comprises of Work Order, Service Request, Planning and Preventive maintenance

Department Owner: ​Operations & Services

Owner Name: Nahar Al. Mutawah
Email: nalmutawah@qatarcool.com

Escalation Contact:​ ​Khalid Nabeel Alkuwari
Phone: +974 4496 0547
Email: kalkuwari@qatarcool.com

Maximo HSE comprises of Permit to Work and Risk Assessment.

Department Owner: ​Operations & Services

Owner Name: Nahar Al. Mutawah
Email: nalmutawah@qatarcool.com

Escalation Contact:​ ​Khalid Nabeel Alkuwari
Phone: +974 4496 0547
Email: kalkuwari@qatarcool.com

Maximo Inventory module comprises of Stores and Item Master

Department Owner: ​Admin & Support Services - Procurement

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com

Escalation Contact:​ ​​Mohamed Kappan
Phone: +974 4496 0594
Email: mkappan@qatarcool.com

Maximo Purchasing module of Purchase Request, Invoice and Receiving

Department Owner: ​Admin & Support Services - Procurement

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com

Escalation Contact:​ ​​Mohamed Kappan
Phone: +974 4496 0594
Email: mkappan@qatarcool.com

Maximo Purchasing module of Purchase Request, Invoice and Receiving

Department Owner: Finance – Commercial & Development

Owner Name: Assad Khan
Email: akhan@qatarcool.com

Escalation Contact:​ ​​​Mohannad Khader
Phone: +974 4406 0006
Email: mkhader@qatarcool.com

An online email template builder and design tool that allows users to create custom email templates for marketing campaigns

Department Owner: Admin & Support Services - External Communications​ 

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com

Escalation Contact: ​Joann Bruce
Phone: +974 4496 0507
Email: jbruce@qatarcool.com

A web platform tailored for tracking and optimizing SMT performance metrics and objectives, facilitating effective goal management and achievement.

Department Owner: Admin & Support Services - HR

Owner Name: Aysha AlShriem
Email: aalshriem@qatarcool.com

Escalation Contact: ​​Sara Al-Majid
Phone: ​​​+974 4406 0047
Email: salmajid@qatarcool.com