IT Service Catalogue

Comprehensive list of IT services offered by Qatar Cool 

Help, Advice and Consultancy

Assisting individuals and businesses in making informed decisions, solving problems, and achieving their goals.

BaCK
4i Apps

4i Apps is a specialized support provider with a focus on Oracle Fusion Cloud systems. They excel in configuration, customization, and resolving issues, all aimed at ensuring smooth operations and optimizing performance.

Department Owner: Admin & Support Services - IT​ 

Owner Name: Khalid Nabeel Alkuwari 
Email: kalkuwari@qatarcool.com

Escalation Contact: Daniel Pinto
Phone:  +974 4496 0591
Email: dpinto@qatarcool.com

Abjayon

Abjayon functions as a support provider for Oracle C2M, specializing in configuration, customization, and issue resolution to promote seamless operations and performance optimization.

Department Owner: Finance - Commercial & Development​ 

Owner Name: Assad Khan
Email: akhan@qatarcool.com

Escalation Contact: Syed Nadeem
Phone: +974 4496 0561
Email: snadeem@qatarcool.com

Artic Wolf

Artic Wolf offers Managed Detection and Response (MDR) services that provide comprehensive cybersecurity protection. With 24/7 monitoring, threat intelligence, incident response, and customization, Artic Wolf safeguards organizations from evolving cyber threats.

Department Owner: Admin & Support Services - IT​ 

Owner Name: Khalid Nabeel Alkuwari 
Email: kalkuwari@qatarcool.com

Escalation Contact: Ibrahim Sedaqat
Phone: +974 4496 0510
Email: isedaqat@qatarcool.com

IT Projects

Communication, progress tracking and enquiry related to projects initiated with IT Department.

Department Owner: Admin & Support Services - IT​ 

Owner Name: Khalid Nabeel Alkuwari 
Email: kalkuwari@qatarcool.com

Escalation Contact: Aynul Rafi
Phone: +974 4406 0053
Email: arafi@qatarcool.com