Centralized hub for handling various types of IT service requests and support tickets. Includes workflow automation, ticket tracking and communication.

Department Owner: Admin & Support Services - IT​ 

Owner Name: Khalid Nabeel Alkuwari
Email: kalkuwari@qatarcool.com

Escalation Contact: Sami Safi
Phone: +974 4406 0054
Email: ssafi@qatarcool.com